Shipping policy

Shipping Policy

Welcome to Yzone Studio! We’re excited to offer you our products and are committed to ensuring your shopping experience is seamless and enjoyable. Below is our shipping policy, outlining key details about shipping methods, costs, and timelines.

1. Shipping Destinations

We currently ship to the following locations:

  • Domestic: US Mainland
  • International

If your location is not listed, please contact us at yzonenyc@gmail.com for assistance.

2. Shipping Methods and Delivery Times

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days at extra charge
  • International Shipping: Delivery times vary by destination. Generally, expect  7–21 business days.

Please note: Delivery times are estimates and do not include processing time (1–3 business days).

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Free Shipping: Available for orders over $100.
  • Customs, duties, and taxes for international shipments are the responsibility of the buyer.

4. Order Processing

  • Orders are processed Monday through Friday, excluding holidays.
  • Please allow 1–3 business days for order preparation.

5. Tracking Your Order

Once your order is shipped, you’ll receive an email confirmation with a tracking number. You can track your shipment using the link provided or directly on our website.

6. Shipping Delays

We strive to meet our estimated delivery times, but unforeseen circumstances (e.g., weather, carrier delays) may cause delays. If your order is delayed, please contact us at yzonenyc@gmail.com, and we’ll do our best to assist you.

7. Missing or Damaged Items

  • Lost Packages: If your package is lost in transit, please reach out within7 days of the estimated delivery date.
  • Damaged Items: If your order arrives damaged, send photos of the damaged items and packaging to yzonenyc@gmail.com within 48 hours. We’ll resolve the issue promptly.

8. Changes to Your Order

If you need to update your shipping address or modify your order, please contact us at yzonenyc@gmail.com within 24 hours of placing your order.

9. Contact Us

For any shipping-related inquiries, please email us at yzonenyc@gmail.com. We’re here to help!

Thank you for choosing [Your Store Name]. We appreciate your business and look forward to serving you.